Asos shoppers threaten to boycott retailer over 'ridiculous' new …

Sep 6, 2024 · ASOS shoppers are threatening to boycott the retailer after it announced a “ridiculous” new fee to its returns policy. It will now start charging for returning items unless sh…

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Asos Shoppers Outraged Over Divisive New Returns Policy – 'it's ...

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Sep 10, 2024 · Asos Premier is a £9.95 yearly service which allows you unlimited next day and nominated day delivery. But customers have called the new charging policy ‘absolutely …

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Communicating Unpopular Decisions – Lessons From Two Big Brands

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Here is a selection of the headlines. NO RETURN Asos shoppers threaten to boycott retailer over ‘ridiculous’ new fee in returns policy shake up The Sun Asos shoppers hit out at new £3.95 …

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Asos Sees Big Loss As Shoppers Cut Back On Fashion - BBC

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Oct 19, 2022 · Online fashion retailer Asos has reported a big loss as its customers spend less on fashion due to the rising cost of living. The firm saw a loss of nearly £32m in the 12 months to …

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FAQs about Asos shoppers threaten to boycott retailer over 'ridiculous' new … Coupon?

Why are Asos shoppers threatening a boycott?

ASOS shoppers are threatening to boycott the retailer after it announced a "ridiculous" new fee to its returns policy. It will now start charging for returning items unless shoppers spend a certain amount. ...

Does ASOS charge customers for returns?

ASOS has made a major change to its return fees, sparking fury amongst shoppers. The online retailer will start charging customers when they return items unless they spend a certain amount. ASOS has started to charge customers for returns. Credit: AFP An email was sent to an Asos customer informing them of the change ...

What's going on with ASOS X?

Shoppers have taken to X, formerly known as Twitter, sharing ASOS ' confirmation messages about the new fee and venting their frustrations over the company's policy change. One user wrote: "The problem for large returns is the fact half of your stock is ill-fitting and poor quality. ...

Does ASOS expect a decline in the apparel market?

"Within the UK, Asos expects a decline in the apparel market over the next 12 months but remains confident in its ability to take share against that backdrop," it said. The retailer said it expected to make a further loss in the six months to the end of February, in part due to having to cut prices to clear stock. ...

Why is ASOS rethinking its business model?

Asos said in June that cash-strapped consumers were also returning more items bought online, hitting its profits. he fashion retailer said it now planned to rebuild its once-successful business model, sorting out problems with its supply chain and refreshing its fashion ranges. ...

Will ASOS sell Topshop?

Analysts predict that the online fashion site may need to raise quick cash soon – potentially through the rumoured sale of its Topshop brand, which ASOS acquired when the Arcadia Group went bust in 2021 and closed Topshop’s bricks and mortar stores. ...