Best and Worst Home Internet Providers - Consumer Reports

In a Consumer Reports member survey, home internet customers report poor value, lack of choice for internet, pay TV, and bundled plans. See more

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Dec 10, 2021 · Every single provider received our worst mark for value, even though there was a $100 difference between the cheapest median price paid ($114 per month, from Kinetic by …

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FAQs about Best and Worst Home Internet Providers - Consumer Reports Coupon?

Are Internet service providers a good value?

When Consumer Reports asked its members for feedback on their internet plans, just a handful of ISPs received stellar ratings for value. However, more than half of the internet service providers (ISPs) were given unfavorable or worse ratings for overall satisfaction, and the majority earned our worst marks for value. ...

Which internet provider is best?

In general, fiber-optic internet providers received higher overall satisfaction scores than cable-internet providers. DSL and satellite internet providers earned very low overall satisfaction scores—and the satellite provider HughesNet appears at the very bottom of the ratings, with poor marks across the board. ...

Which Internet providers have the best customer satisfaction scores?

Only two additional internet providers—T-Mobile, which offers a 5G-based home internet service, and Midco—earned favorable Overall Scores. In general, fiber-optic internet providers received higher overall satisfaction scores than cable-internet providers. ...

Which Internet providers have a good CR score?

Sonic, an ISP in California, got high scores from CR members as well, as did Metronet, which serves customers throughout much of the Midwest and South. Only two additional internet providers—T-Mobile, which offers a 5G-based home internet service, and Midco—earned favorable Overall Scores. ...

Are Internet service providers down 62 percent?

"Internet service providers are down 3.1 percent to 62 percent—an all-time low for the industry that along with subscription TV already had the poorest customer satisfaction among all industries tracked by the ACSI," the report says. ...

Which Internet providers have happy customers?

But some providers do have happy customers. Greenlight Networks, EPB, Allo Fiber, Google Fiber, GoNetSpeed, and Sonic all had overall satisfaction scores that landed in our top ratings tier, as well as favorable or higher overall scores for value. ...