MetalPlex | BBB Complaints | Better Business Bureau

View complaints of MetalPlex filed with BBB. BBB helps resolve disputes with the services or products a business provides.

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Read Customer Service Reviews Of Metal-plex.com - Trustpilot

3 weeks from now

They offered me 15% off and free "express" shipping. The free "express" shipping took three weeks to get to me. After receiving an invalid address notification from my shipment, I …

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FAQs about MetalPlex | BBB Complaints | Better Business Bureau Coupon?

How do I file a complaint with the BBB?

Accoring to the BBB's website, consumers can file complaints either online or over the phone. Among the types of complaints that BBB doesn't handle are complaints about pricing, business to business disputes, criminal acts or civil rights complaints. The BBB also requires customers to try to contact the company about their complaints first. ...

Where are complaints handled by the BBB?

All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. BBB reports on known marketplace practices. ...

Should the BBB work with a review platform?

The BBB should consider working with at least one review platform to gather trustworthy customer reviews. In 2015, CNN alleged that the BBB makes most of its money from the businesses it manages for their accreditation. ...

Can a business ignore a BBB complaint?

This means that a business can ignore a BBB complaint. However, while a company may not be legally obligated to resolve the complaint with a consumer, they may receive a negative rating on the BBB website. Negative ratings can be a significant incentive for businesses to resolve complaints. ...

Is it worth filing a BBB complaint?

Camila holds a law degree and is a certified mediator. Her passion is breaking down complicated legal processes so that people without an attorney can get justice. In this article, we review the pros and cons of filing a BBB complaint. Ultimately, we think it's worth it to file a BBB complaint. ...

What should I do if my BBB complaint was unsuccessful?

Keep a copy of any letter that you send. In most cases, if your first effort to resolve the problem was unsuccessful, you're not going to change the result simply by putting your concerns in writing. The purpose of the letter is to provide documentation for your BBB complaint. Make sure you keep a copy of the letter. ...