Help Topics - General Shopping - West Elm

For non-custom furniture and other oversized items, call Customer Service at 1.888.922.4119. Return to Stores – You can return most non-furniture items to your local West Elm location …

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Track Your Order - West Elm

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Shipping to over 90 countries including Canada and Australia. west elm Card. ... U.S. Customer Service 1.888.922.4119. Credit Card. Earn 10% Back in Rewards 2 for your first 30 days as a …

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Customer Service - West Elm

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Free shipping on 1,000s of items ... U.S. Customer Service 1.888.922.4119. Credit Card. Earn 10% Back in Rewards 2 for your first 30 days as a cardmember across our ... west elm. …

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West Elm Has Been The Worst Experience From Logistics To …

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I wasn’t about to pay another $150 shipping fee for a $600 rug. The guy at the store had no options for me. So that day they lost $4000. I found a local company that makes and sells mid …

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Complaints For West Elm - Better Business Bureau

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On 9/27/22, we purchased a table and 4 dining chairs at the West Elm store located in downtown *****. The order number is 322702348614.While at the store, we were charged $756.41 for the …

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Complaints For West Elm - Better Business Bureau

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Initial Complaint. Purchased a couch from West Elm on 8/1/21 for $4864.22. At time of purchase I chose a 3 month finance option through ******. Couch was delivered 12/24/21 & only had 2/3 …

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Beware Of Buying From West Elm Right Now. : R/InteriorDesign

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So to summarize, of you want to take advantage of their recent sale prices on furniture, you have to pay them $150 to ship someone from out of your area, into your home, and they're not …

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FAQs about Help Topics - General Shopping - West Elm Coupon?

What is West Elm's refund policy?

West Elm allows returns for eligible items within 30 days of receipt or seven days for Quick Ship upholstery items. Please note that an original receipt or gift receipt is required. As per the passage, West Elm has a refund policy but there is no mention of outlet stores in the provided text. ...

Does West Elm ship to a billing address?

West Elm shipped our coffee table to our BILLING address vs. our SHIPPING address. When we caught it, the customer service rep said, "Nothing we can do." I said, "Okay, I will place a dispute on my Amex," and we hung up. She called me back 2 minutes later and said they will pick up the item and send it to the correct address. ...

Is shipping free at West Elm?

Shipping to a West Elm store is not free but buying online and picking up an order from a West Elm store is. This option is free as long as the product you’re purchasing is in-stock at your local West Elm. 4. Sign up for The Key credit card ...

How do I contact West Elm furniture?

If you are returning furniture, please call our Customer Service department at 1.888.922.4119 between 7:00 a.m. and midnight (EST), 7 days a week to schedule a pick-up through our west elm shipping carrier. What shipping and processing options do you offer? ...

Does West Elm ship to a local store to pick up?

Shipping an item to a West Elm store for pick up is not the same as buying online and picking up in-store. In the latter case, the product you’ve selected must already be in-stock at your local West Elm and is simply being set aside for you to pick up. ...

How does West Elm delivery work?

West Elm's delivery process includes the premium White Glove Service, which allows you to choose the date and time for your delivery. Your purchased items will then be unpacked and fully assembled in the room of your choice (normally delivered via truck). 3. Ship to West Elm store ...