Online Review Statistics 2023: The ONLY Guide Small Businesses …

Nov 26, 2023 · Google My Business (25%) and Facebook (14%) lagged far behind. Fostering …

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Online Review Statistics 2023: The ONLY Guide Small Businesses …

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Nov 26, 2023 · Google My Business (25%) and Facebook (14%) lagged far behind. Fostering …

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28 Surprising Online Review Statistics & Trends For 2024 - Findstack

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Sep 6, 2022 · During research into the activities of small businesses online, around 88% of …

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15 Online Review Statistics (2024) - Backlinko

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Aug 28, 2024 · 93% of customers expect a response from businesses to their online reviews. …

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State Of Online Reviews 2024 | Birdeye

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Feb 15, 2024 · Facebook’s share of online reviews took a steep dive to 1% in 2023, down from …

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Online Review Survey 2024 [statistics Every Marketer Should Know]

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FAQs about Online Review Statistics 2023: The ONLY Guide Small Businesses … Coupon?

How many reviews should a small business have?

For small businesses, every review counts because five or six negative reviews can jeopardize all your marketing efforts, even if your product is revolutionary. That’s why it’s essential to encourage customers to read reviews and monitor them. What kind of customers read online reviews? ...

How important are online reviews in 2023?

Here’s a summary of the Online Review statistics you need to know in 2023: Nearly nine out of ten consumers say reviews play a role in discovering a local business. 62 percent of consumers say they will not buy from brands that censor online reviews. 49 percent of shoppers say they trust online reviews as much as personal recommendations. ...

How many reviews do local businesses have?

63% of consumers say they use the Google search engines to track down reviews about a company. Another 54% use Facebook, and 32% say they use Yelp. BrightLocal’s research also shows that the average local business on Google has around 39 reviews. This number varies drastically between industries. ...

How many customers read reviews in 2021?

Around 81% of customers in 2021 said they read reviews on Google. At the same time, around half of customers also say they look for reviews and testimonials on Yelp before making a decision (53%). Alternatively, fewer consumers trust Facebook reviews today. In 2020, around 54% of customers used Facebook to read reviews. ...

How did online reviews grow in 2023?

Overall industry trends The landscape of online reviews witnessed notable growth and engagement in 2023, reflecting its increasing influence on consumer behavior. Here’s a quick glance at the key stats: Online reviews grew by 5% over the previous year. The average Google star rating for Birdeye’s clients was 4.6. ...

How has Google reviews changed in 2023?

In 2023, the online review scene saw some interesting shifts, highlighting the ever-growing impact of Google reviews in the digital marketplace. Here are some key stats: Google reviews soared by 15%, capturing 79% of all online reviews. ...