Why ASOS might start charging for returns, and what that means

Premier delivery is a great proposition for ASOS shoppers. For a minimal yearly payment - £11.95 in the UK – customers can order as much as they want and get next-day delivery for free, incentivising them to spend more with ASOS throughout the year. For ASOS, the cost of free next-day delivery is … See more

CouponFollow Extension

£11.95
OFF

Why ASOS Might Start Charging For Returns, And What That Means

2 weeks from now

linkedin.com

£3.95
OFF

Asos To Charge Shoppers Who Regularly Return Large ... - PressReader

2 weeks from now

Sep 7, 2024 · Asos is to start charging UK shoppers who frequently return large amounts of goods a fee of £3.95 to send items back unless they keep up to £40 worth of their order.

pressreader.com

31%
OFF

Return Fees Or Free Returns: Why Not Both? - Supply Chain Nation

2 weeks from now

Jul 22, 2024 · To cope with rising return rates and shrinking costs, many retailers have opted to start charging for returns. In 2023, the number of retailers charging for returns rose by 31% to …

blueyonder.com

FAQs about Why ASOS might start charging for returns, and what that means Coupon?

Does ASOS charge customers for returns?

ASOS has made a major change to its return fees, sparking fury amongst shoppers. The online retailer will start charging customers when they return items unless they spend a certain amount. ASOS has started to charge customers for returns. Credit: AFP An email was sent to an Asos customer informing them of the change ...

Will ASOS change its return policy?

At the start of the year, we predicted that ASOS would make some changes to its return policy, moving away from the ‘free for everyone’ promise it publicly made and charging for at least some of its returns. ...

Does ASOS pay for returns if you don't keep a certain amount?

In an email sent out to certain shoppers who the retailer identified as being frequent returners, Asos made customers aware of the new change which is set to come into force next month. The update will see customers paying for returns - which are free in all cases at the moment - if they do not keep a certain amount from their order. ...

Will ASOS ban customers if they return too many items?

The latest clothes retailer was PrettyLittleThing, which implemented a charge of £1.99 per item returned. The fast fashion retailer also said it would ban some customer accounts if they made too many returns. It seems a similar change may be afoot for huge online marketplace ASOS. ...

Does ASOs have a high return rate?

Such customers will now have £3.95 deducted from their refund if they keep less than £40 worth of items. Asos has not said what constitutes a high return rate, but claimed "nothing's changed" for the majority of its customers. "We’re making this change so that we can continue offering free returns to all our customers," the company told the BBC. ...

Is ASOS' return fee 'unsustainable'?

But online retailer Asos is the latest of many to introduce a returns fee from Tuesday for frequent returners, blaming the level from some people as "unsustainable". Online shopping generates 4.8 times more packaging waste than offline shopping, according to one study, in addition to the emissions from transferring goods to people's homes. ...